Frequently Asked Questions
Which tour should I book if I want to see dolphins?
These are wild animals so we cannot guarantee any sightings, however the 2h Marine Wildlife Sea Safari offers the best chance of seeing dolphins as we travel further and the time allows our skipper more scope for finding them. There can also still be plenty of opportunity on our 1.5 hour wildlife tours. Our 1 hour adventure trips do not focus on trying to seek the wildlife, however dolphins have still been seen regularly on these tours and with the keen eye of our skipper he will quickly point them out if in the vicinity. They generally seem to be around more often in the mornings and calmer conditions is better for spotting them.
What other wildlife might I see?
Of course, we can never make any guarantees what wildlife you may see on any trip. This unpredictable nature of wildlife means every voyage is different and exciting! There are several friendly seals we often see on all of our tours, these are usually hanging out in the Babbacombe area. The coastline also provides home to many magnificent birds such as Gannets, Peregrine Falcons, Cormorants, Oystercatchers and Shag. The Harbour Porpoise pop up often and we have also been surprised by rare sightings of a Thresher Shark and a Minke Whale.
Where can I find you?
We are based in the historic port town of Teignmouth, South Devon. We sail from the Fish Quay on the Harbour side of town very close to The Newquay Inn.
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What public transport can I use?
Teignmouth is served by trains only 20mins from Exeter St David’s. Bus services run from Torquay, Newton Abbot and Dawlish. Best to google for timetables and locations stops.
Where can I park my car?
There are plenty of carparks and on-street parking in the town. Unfortunately, these are all pay and display so bring change for meters. Please leave plenty of time to park as during busy periods it can take a while to find a space. It is a good idea to get in early and make a day of it, with enough shops, cafes and the beach to enjoy in Teignmouth.
Quay Road long stay TQ14 8EL Ringo and cards only
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Can I bring my dog on board?
Well behaved dogs are allowed on the boat as long as they are not a disturbance to other passengers. Dogs need to be kept on leads and please be aware there is no shade on board on hot days. Dogs can sometime get upset in the presence of seal and dolphins so have a good think before bringing you furry friend.Do let us know in advance if you wish to bring your dog.
Do I need to bring anything with me?
It is normally a lot cooler on the water so please wear nice warm clothes even if warm on land. Sunglasses, peaked cap and a waterproof jacket will be handy if it’s windy or rainy. Remember your binoculars and camera ready for spotting any wildlife. A small rucksack is handy for all your gear.
If it’s raining will my trip be cancelled?
No, we still operate in rainy conditions as we often see the best wildlife in poor weather.
What age is classified as a child fare?
Anyone under the age of 16 will receive our discount child fare.
Do I get a refund if my trip is cancelled due to foggy or stormy weather?
Yes if we don’t sail due to extreme weather you will get a full refund or we can move your trip to another time/day. Our skipper will always ensure that it’s safe to sail and may make last minute decisions.
Can I book in advance?
Yes to avoid missing out pre booking is essential The best way is online, you can also book by email. Book here.
Do you accept cash and credit/debit cards in your office on the seafront?
Yes, we do make cash sales on the boat as well as card payments over the phone and online.
Can I cancel or reschedule my booking if my plans change?
If you wish to cancel or reschedule please do so at least 24 hours prior to departure, however please note this will only be considered in extenuating circumstances and an administrative fee may apply of 50%.
What ages are welcome on your Safaris?
All ages over 4 years are welcome,We can not accomadate under 4 years old or 17kg/98cm tall this is so we can provide a correctly fitted MCA approved life jacket. Children under 16 must be accompanied by an adult. We recommed over 8 years old for the 2h Sea Safari due to exploring more exposed areas that can be daunting for the little ones. They are more than welcome on the Labrador Bay tours.
What ablities do you accommodate?
Accessing the boat requires going down some steps from the quay and crossing a floating pontoon which can sometimes be slippery, therefore please consider this when booking. Unfortunately, we do not recommend our trips for wheelchair users, pregnant ladies or anyone with back or neck issues. People with knee or hip issues can sail but should be able to manage stairs/steps with assistance. Visually impaired passengers are welcome. Anyone with any other health conditions should discuss with their Doctor as to wether its ok to sail.